Knowledge graphs for Salesforce delivery: field notes on graphify, a Claude Code skill

An interactive knowledge graph of a project documentation corpus, showing several thousand connected nodes clustered into communities

Over the last year, I have been working on incorporating AI coding agents into my everyday workflow for delivering Salesforce projects. I started off with using Cline and OpenRouter. It seemed like a tool that worked well for development and architecture-related tasks, but in my day job non-coding tasks take up a decent amount of … Read more

6 takeaways from a Salesforce Data 360 implementation

Data 360 pipelines flowing in and out

Salesforce Data 360 (formerly Salesforce Data Cloud) is one of the most talked-about platforms in the Salesforce ecosystem right now. With Salesforce aggressively pivoting to an AI-first model, Data 360 occupies a central role as the primary engine driving that change. For those who aren’t familiar, Data 360 is Salesforce’s data engine and native customer … Read more

Agentforce: The what, the how and the why

agentforce working in an office setting

The Salesforce platform evolves significantly every single year. With 3 scheduled releases per year (Winter, Spring and Summer), new product or feature introductions and deprecation of legacy elements is certainly expected. This is good for the platform, and good for the overall ecosystem as it helps Salesforce keep pace with the rest of the technology … Read more